Melissa M.
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Activity overview
Latest activity by Melissa M.-
Melissa M. created an article,
Studio Pro Learning Lab: Parent Portal Essentials: Setting Up Families for Success
Welcome to another session of our Studio Pro Learning Lab series! 💡 By the end of this session, you'll: ✔️ Understand how parents, teachers, and staff access Studio Pro✔️ Learn how to customize and...
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Melissa M. created an article,
Adding or changing a credit card surcharge on recurring payments
This article explains what to consider — and what to communicate to your customers — before you enable a credit card surcharge, or change an existing surcharge rate, that will apply to recurring or...
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Melissa M. created an article,
Studio Pro Learning Lab: Turn More Trials into Enrollments
Welcome to another session of our Studio Pro Learning Lab series! 💡 ✔️ Learn how to set up a simple trial process that consistently turns leads into enrollments. ✔️ Understand how to offer and prom...
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Melissa M. created an article,
Move a Parent or Student Account to the Lead Center
Move an existing Parent or Student account into the Lead Center to re-engage inactive or stale accounts through lead nurturing workflows.PrerequisitesUser has permission to edit Parent and Student ...
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Melissa M. created an article,
Set a Default Fee Due Date in Billing Settings
 You can configure a default due date offset so that newly posted fees automatically receive a due date based on the transaction date. PrerequisitesAccess to More > SettingsPermission to manage bil...
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Melissa M. created an article,
Require a $0 Balance to Register with Flexible Balance Criteria
Control whether families must have a $0 balance before registering for classes, with new options to define what “$0 balance” means for your studio.PrerequisitesAdmin or authorized staff access to O...
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Melissa M. created an article,
Track Email Delivery and Open Activity in Studio Pro
Learn how to view who has received, opened, or not engaged with your emails using the Communications Activity dashboard, reports, and contact history in Studio Pro.PrerequisitesAccess to Studio Pro...
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Melissa M. created an article,
Studio Pro: Communications Activity Dashboard
 In this video, we'll take a look at the new Communications Activity Dashboard in Studio Pro. This feature gives you a clear, centralized view of all your email activity, including what’s been sent...
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Melissa M. created an article,
Studio Pro Learning Lab: Texts, Chats & Conversations… Oh My! - Your complete guide to messaging in Studio Pro
Welcome to another session of our Studio Pro Learning Lab series! 💡Objectives for this session: ✔️ Learn the difference between Robo-Text, Conversations (2-way SMS), Elite Lead Center, and Studio C...
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Melissa M. created an article,
What is Studio Pro SMS Conversations?
OverviewSMS Conversations is a centralized SMS inbox inside Studio Pro that allows your studio to manage and respond to text messages from parents, students, staff, and leads using your dedicated S...