Melissa M.
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Articles
Recent activity by Melissa M.-
2024 | July 30 | Don't Be That Studio Owner: 5 Critical Mistakes to Avoid Webinar
In this 60-minute webinar, you will: 1. Learn some key industry benchmarks from data collected from over 1,000 other studio owners (including multi-million-dollar studios). 2. Learn about the top...
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How does a parent unsubscribe and what happens when they do?
Parents have the option to unsubscribe at the bottom of every email that is sent from Studio Pro. It will look similar to this: Once they click the unsubscribe link, they will immediately be mar...
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How do I schedule Auto-Pay to run at a later date?
This article explains how to schedule an Auto-Pay job to run on a future date and how the system determines the charge amount for scheduled payments.ImportantWhen scheduling an Auto-Pay job, Studi...
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How do I print costume labels?
Costume labels can be printed via the Costume Console. There are a couple of printing options. You can print single labels via a DYMO LabelWriter printer. There's also the option to print labels fo...
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DYMO LabelWriter
If you're experiencing any issues when using a DYMO LabelWriter, please check the setup guide first to ensure the printer is set up according to DYMO's instructions. The setup guide for the DYMO La...
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New Payment Processor Email Template
The following template can be used when switching from a third-party processor (Stripe, Authorize.net, Ezidebit) to Studio Pro Merchant Services. Dear Families, We are excited to share that we ar...
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What are due dates and why are they important?
When you Post Tuition or add another type of fee to accounts you can add a Due Date. The due date helps tell the system when a fee is due and what payments to apply to those fees. If a transacti...
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When I click to view a Parent Portal from my phone, nothing happens.
If you click to view a Parent Portal, and the Portal doesn't pop up, it's likely due to the pop-up settings on the device you're using. This is also more common on iPhones using the Safari web brow...
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2024 I March 13 I Revolutionize Your Recital Webinar
Welcome to Studio Pro's "Revolutionize Your Recital: Drive Revenue and Efficiency with DanceStudio-Por" Webinar! In this 60-minute webinar, you will learn to: Use world-class tools to simplify a...
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Recommended Label Sizes
If using Avery labels, the size that works best with Studio Pro is Avery 5160. To help with any alignment issues, we recommend adjusting the print settings to paper size A4. If you prefer to use ...