Melissa M.
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Recent activity by Melissa M.-
Studio Pro Parent Portal
We've been working behind the scenes to enhance your experience, and we're delighted to announce that a new and improved Parent Portal. In this video, we'll explore the NEW Parent Portal. We can't...
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AU/NZ Embark Studio Pro | Training Series
Welcome to Embark Studio Pro Team Training Series with Studio Pro! This training series is designed for our Australia and New Zealand customers and is intended to show you some of our top features,...
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Parents Not Receiving Emails from Studio Pro
If Parents report that they are not receiving emails from Studio Pro, there are several possible causes. In many cases, emails are being sent successfully but are filtered or blocked by the recipie...
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How do I clear my browser's cache?
Cache is simply a component of your browser (Chrome, Safari, etc.) that stores data so future requests for that data can be served up faster. Old cache files that have been stored in your browser's...
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How do I add a waiver and make it required?
You can make a waiver required when a parent creates an account and/or at the time of registration. First, go to More > Settings > Waivers & Policies > Add New Waiver: Enter the name of the wa...
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Studio Pro Elite - Lead Center & Leads
In this video, we'll briefly go over: Lead Center Leads Lead Options Lead Students Lead Stages Automations 2-way texting (SMS) - US & Canada only 1-way texting (SMS) for International **Lead C...
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How do I create an Automation in the Lead Center?
Notice: Lead Center is only available on the Elite subscription levelTo create a new Automation, go to Magic > Lead Center > Automations > Automation Options > Create Automation:Fill out the:Name ...
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How do I customize Lead Stages?
Leads can be categorized depending on what stage they fall into in your sales funnel. They begin as a Lead, but can progress through the standard options, or you can even add in your own custom sta...
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How do I enable Trials for my Landing Page?
If you'd like to offer Trial classes to leads, you can go to Classes > Select the Class > Trials > Update Settings. Check the box next to Lead Forms. Enter the Lead Trial Fee (if any). Save Trial...
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How do I create a Landing Page in the Lead Center?
To begin, click on Magic > Lead Center > Landing Pages > Landing Page Options > Create New Landing Page: Fill in the Name for your Landing Page. The "Name" field is only visible to the admin (not t...