Start by logging into your account on PayPal.com. On the Main page, you should see a list of Transactions. Click on the payment that you need to refund.
On the "Transaction Details" page, scroll down and click the link that says "Refund this payment."
This is the description by PayPal of their refund policy:
How do PayPal refunds work?
You can issue a full or partial refund within 180 days from the transaction date as long as its status is "Completed," "Pending," or "Cleared." (July 29, 2021)
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