Maggie W
- Total activity 10
- Last activity
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Activity overview
Latest activity by Maggie W-
Maggie W created an article,
Why can't I upload my image?
There are three primary factors that can cause issues when you are trying to upload an image:File Size: If your image is too large, you will not be able to upload it. You can resize the image in so...
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Maggie W created an article,
How do I scan Ticket-Pro tickets at my event?
You can scan Ticket-Pro tickets using any QR code scanner app or your smartphone's camera. When you scan a ticket, you will be able to see whether the ticket is valid: If a Parent purchases 3 Gener...
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Maggie W created an article,
What happens when a Parent gets locked out of their account?
For security purposes, when a Parent account is locked, the system will remain locked for 15-30 minutes. That time extends if further attempts are made to log in. It is important to advise the Pare...
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Maggie W created an article,
Studio Pro Student Import Request
Studio Pro provides a free Student data import service for new customers and/or customers who need to import more than 500 Students. Our import service can import Students and Parents, along with t...
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Maggie W created an article,
2022 I April 27 I Boost Your Online Registration Webinar
In this 40-minute webinar, we'll go over: - Optimizing your Online Registration settings - Mastering your season/term settings - Understanding proration options - Linking the Parent Portal to your ...
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Maggie W created an article,
How can I stop the system from running Auto-Pay for a specific Student?
If a family pays in full for a Season or does not want Auto-Pay to be run for another reason, you can opt to stop Auto-Pay for that account through a certain date by adding a Stop Auto-Pay Through ...
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Maggie W created an article,
How can I stop the system from posting tuition for specific students?
If you would like to prevent the system from posting tuition for a specific student, you can add a "Stop Post Tuition Through" date on the Student's account under the "Tuition" tab on their main pa...