With the Split Payments option, you are able to set a specific amount that two different parents (grandparents, relatives, etc.) are charged when running Auto-Pay. This works exceptionally well in the case of divorced parents who split costs.
On the Parent account, first make sure the additional person is added as a Contact:
Click on the Contact's name and then the Methods tab:
Select Edit Payment Methods & Settings and enter the payment details for the card to save for Auto-Pay:
Once the method is saved, you can designate what percentage of Auto-Pay to charge the Contact's card and select Save:
Comments
5 comments
It would be helpful to have an option to set up a Payment Plan for the additional contact parent with their saved payment method. Is this possible?
Hi Jesse! At this time, there isn't a way to set up a Payment Plan using the additional contact's payment method - only the main Parent.
What happens if one parents payment doesn't go through or they get a balance?
Can the parents set up two payment methods in the parent portal?
Hi Natalie! Parents can save multiple payment methods in the portal. Only one can be set as the default for the main parent. If there is an additional contact, the studio owner can also add a payment method for them, and then set a percentage that can be charged when running things like Auto-Pay.
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