How do I clear my browser's cache?

Cache is simply a component of your browser (Chrome, Safari, etc.) that stores data so future requests for that data can be served up faster. Old cache files that have been stored in your browser's cache may interfere with the functionality of software and websites (if updates have been released since your cache was last cleared). 

The tutorials below will walk you through how to clear your cache. 

Notice:  It is best practice to restart your device after completing the relevant cache clearing steps.

Desktop/Laptop:

Google Chrome
Tutorial: https://support.google.com/chrome/answer/95582?hl=en

Please ensure you follow Steps 4 & 5 closely as they are critically important.

Mozilla Firefox
Tutorial: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Please Note: ignore Step 4--Cookies and Site Data should absolutely, without question remain checked.

Safari

Tutorial:  https://kb.wisc.edu/helpdesk/page.php?id=69468

Microsoft Edge

Tutorial: https://clear-my-cache.com/en/windows/microsoft-edge.html

Mobile Devices:

Mobile Google Chrome:

Tutorial: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DAndroid&hl=en&oco=1

Mobile Mozilla Firefox

1. Select the Menu button (3 lines) at the bottom right.
2. Select "Settings."
3. In the "Privacy" section, select "Data Management."
4. Select "Clear Private Data."
5. Select "Website Data."
6. Select "Clear All Website Data."

Mobile Safari: 

Tutorial: https://support.apple.com/en-us/HT201265

Mobile Samsung Internet

1. From any Home screen, tap "Apps."
2. Tap "Internet."
3. Tap the "MORE" icon.
4. Scroll to and tap "Settings."
5. Tap "Privacy."
6. Tap "Delete personal data."
7. Choose the following:
   • Cache
   • Browsing history
8. Tap "DELETE."