Studio Pro can add late fees for you automatically, but there are some cases where it will need you to approve them before the late fee is applied to the student's account. One of these cases is where the student shows no balance or a credit balance. If the student has no balance or shows a credit balance, but a certain fee is not marked as paid, the system still processes a late fee because that item is unpaid. Sometimes this is right and you want the late fee added. Other times it just makes parents mad :). Because of this, those late fees need to be approved by you.
When there is a late fee that needs to be approved, an email is sent to your main email address that looks like this.
Click the link and you will come to this screen.
You can click on a student's name to jump to their Transactions page if you are unsure if the late fee should be added or not. Use the checkboxes to select a fee to be approved or discarded. You can also use the Check All and Uncheck All quick links if needed.
Once you have checked the boxes, click the Ignore Late Fees for Selected, Mark Selected as Paid or the Add Late Fees to Selected button.
Ignore Late Fees for Selected - This option will leave the original debits alone, so they still show as unpaid, but will not post the late fees to the student accounts.
Add Late Fees to Selected - This option will post the late fees to the student accounts.
Mark Selected as Paid - This option will ignore the late fees and also mark the original debit as paid.
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